Frequently Asked Questions

Everything you need to know about ARLO
How does ARLO work?

ARLO is a drug-free roll-on serum made with plant-based actives. You apply it ahead of time and let it absorb, so nothing interrupts the moment and you feel everything.

How is ARLO different from sprays and wipes?

Most sprays and wipes in this category are over-the-counter drugs made with lidocaine or benzocaine. ARLO contains neither. It is a drug-free, dermatologically tested cosmetic.

The formula was developed and refined with real men. It comes in a rollerball format — clean, discreet, and mess-free, with zero waste.

Will I still feel everything?

Yes. That is the whole idea. ARLO is drug-free and made so you feel everything.

Everybody is different, so start with the recommended application and do not use more than directed.

Full instructions are included with every order.

How do I apply it?

Clean, simple, and takes less than a minute.

Watch our HOW-TO START GUIDE HERE.

Step 1 — Prep: Make sure the area is clean and dry. Shake well, remove the cap, and turn the rollerball down. Use your fingertip to prime the ball until lightly coated. Ready to go.

Step 2 — Patch test (first time only): Apply 1–2 passes to the back of your hand or inner wrist. Wait 2 hours. No irritation? You're good to continue.

Step 3 — Apply: 3 passes up and down the frenulum and underside of the corona.

Step 4 — Wait: Give it 20 minutes. You can rinse with water if you prefer, but it's not required.

Step 5 — Let it absorb: Apply about 2 hours ahead so it is fully absorbed. A mild tingling, warming, or cooling sensation may occur — that's normal.

When should I apply it?

About 2 hours ahead. Think of it as part of the plan, not an interruption to it.

Can my partner feel it?

No. ARLO is odorless and tasteless once absorbed. Discreet from start to finish.

Is it safe to use with condoms?

Yes. ARLO is condom-safe.

What makes ARLO different from other products?

ARLO uses plant-based actives in a drug-free, dermatologically tested formula. It is kind to skin, and you feel everything.

Do you ship discreetly?

Yes. Your order arrives in plain packaging. What's inside is nobody's business but yours.

How do I store the product once it's open?

ARLO is shelf-stable after opening. We recommend you store it in a dry, cool place. No refrigeration required.

What are the active ingredients?

ARLO uses a blend of plant-based actives: gambir extract, clove bud oil, green tea leaf extract and cucumber fruit extract, chosen to be kind to skin. The full ingredient list is on every package.

Is ARLO natural / clean?

Yes. ARLO is formulated without lidocaine, benzocaine, or any other drug ingredients. We chose plant-based actives intentionally, because what you put on your body matters.

Is it safe for sensitive skin?

Yes. ARLO is dermatologically tested and suitable for sensitive skin. We still recommend a patch test on your first use. If you have a known sensitivity to specific botanicals, check the full ingredient list before use. When in doubt, consult your doctor.

How much product comes in one bottle? How long will it last?

Each bottle contains 10 mL and is designed to last approximately 15 uses with the recommended application. The rollerball format ensures zero waste — every drop counts.

When will my order ship?

Orders ship within 24-48 hours. Once your order ships you'll receive a tracking notification straight to your inbox. We'll keep you updated along the way.

Do I need a prescription?

No. ARLO is a topical cosmetic product available without a prescription.

What is your Return Policy?

We offer a 30-Day Money-Back Guarantee. If ARLO isn't right for you, contact us within 30 days of delivery to start a return.

Customers are responsible for all return shipping costs. Once your return arrives back to us and we confirm that less than 50% of the product has been used, we'll issue a full refund of your order.

Where do you ship to?

We ship to the United States and Canada. Outside those countries? Join the international waitlist and we'll email you when we ship to you.

Where is ARLO made?

Right here in the USA. ARLO is developed and manufactured in a certified US laboratory to ensure the highest standards of quality, safety, and consistency. No shortcuts, no compromises.

Can I use ARLO every time?

Yes. ARLO is designed for regular use.

As with any topical product, we recommend following the suggested application guidelines and giving your skin a break if any irritation occurs.